Metro Volunteer Guidelines

Volunteers help Metro Wellness and Community Centers in many important ways, and we want your experience to be rewarding, innovative, and unique from other opportunities.

Our basic expectations for all Metro Centers Volunteers:

• We expect you to show respect and courtesy to Metro Wellness and Community Centers staff, volunteers, clients, and other guests, and to work with individuals regardless of race, gender identity, sexual orientation, religious beliefs, political affiliation, or disability status.

• We expect you to keep your commitment when you agree to help us with an activity, and to give advance notice if you are unable to attend.

• We expect that you will not be under the influence of alcohol or illegal drugs during any Metro Centers volunteer activities.

• We expect that you will not use your volunteer role, resources, or time commitment to solicit personal information or make arrangements for your personal gain among clients, event attendees, or community outreach contacts.

• We expect you to complete whatever training is necessary for certain volunteer activities such as special events, special client services, and internships.

• We expect that you will represent Metro Centers to the community with accurate, up-to-date knowledge of HIV/AIDS and its impact on society’s most vulnerable members.

• We expect you to make a good faith effort to resolve conflicts with fellow volunteers, Metro Centers staff, and community members you encounter, with respect for the dignity of everyone involved.

• We expect you to abide by the guidelines found in the Metro Centers Volunteer Manual that includes Code of Conduct, Drug Free Workplace, Harassment Policy, Safety and Health.

• We welcome you to give constructive feedback on how to improve Metro Centers volunteer experiences.

As a Metro Wellness and Community Centers volunteer, you play a meaningful role in our success. You should always expect Metropolitan Charities staff to adhere to the above expectations as well.

As a Metro Wellness and Community Centers Volunteer, you can:

• Expect to be welcomed and thanked by friendly, enthusiastic people who care about the health and well being of our community.

• Expect to volunteer in an environment that respects and celebrates diverse backgrounds and identities, and welcomes individuals regardless of race, gender identity, sexual orientation, religious beliefs, political affiliation, or disability status.

• Expect to receive the training you need to do your job well.

• Expect meetings, trainings, and other activities involving Metro Centers staff to begin and conclude at the promised time.

• Expect to be treated with dignity, respect, and gratitude for your efforts to help Metro Centers reach its long term mission, goals and objectives.