METRO COVID-19 Updates

HIV Testing by Appointment Only

Thursday, April 2, 2020 5:31pm

Please call first… Metro Inclusive Health is currently offering limited HIV testing by appointment only. If you’d like to inquire about an appointment at any of our locations, please call 727-321-3854 ext. 1575. For testing locations, click here.




Thursday, April 2 1:03pm

Watch the Facebook Live discussion Health for Seniors during COVID-19 with Metro Inclusive Health and the Executive Director of SAGE, a national advocacy group for LGBTQ+ Seniors.

Monday, March 30 10:03am

A Program Guide for virtual LGBTQ+ programming is here. If you’d like to attend, please register at this link. To learn more about programming, visit here.

LGBTQ+ Virtual Calendar

Friday, March 27 6:06pm

As many of us adjust to self-quarantining and spending less time in social settings, Metro Inclusive Health’s Director of Behavioral Health Laura Rosenbluth went live on Facebook with Chief Officer of Marketing & Experience, Brian Bailey, to provide practical advice and solutions for supporting mental wellness for ourselves and others.

Thursday, March 26 8:00am

Our virtual program registration page is LIVE. Sign up to register for LGBTQ+ community programs during their regularly scheduled times, and receive instructions on how to join the virtual Zoom meetings.

If you would like to support our virtual programs, consider making a contribution here.

Wednesday, March 25 2:20pm

Due to an abundance of caution related to the COVID19 pandemic, METRO locations are temporarily not accepting walk-ins. You may schedule HIV testing and inquire about other services by calling ahead. Visit our locations page for contact information.  

Wednesday, March 25 2:12pm

A note to patients: Pharmacies are considered an “essential business” during the COVID-19 pandemic. Our partner pharmacies are making some adjustments to service, including home delivery. Please check our list of partner pharmacies and contact yours for specific operational details. If you are a patient of Metro Inclusive Health but receiving prescriptions elsewhere, you may also inquire about transferring to support our Copay it Forward program.

Tuesday, March 24 7:29pm

Telehealth at METROIn response to COVID-19, Metro Inclusive Health is moving all upcoming and future Primary Care, Counseling, HRT and PrEP appointments for current patients to Telehealth, effective immediately. This new service keeps you connected to your personal healthcare is easy to use, convenient, secure and accessible from anywhere using your mobile device. There is no additional cost for this service. 

If you have an upcoming visit scheduled with METRO for any of these services, one of our schedulers will call to assist you in setting up your Telehealth appointment. If you would like to be scheduled for a Telehealth appointment, please call scheduling at 727-321-3854 ext. 1575.


TelePrepTuesday, March 24 12:18pm

Introducing TelePrEP for current METRO PrEP patients and new. METRO’s TelePrEP service is convenient, secure, easy to use, FREE and accessible from anywhere using your mobile device. To ensure no disruption in your service during the COVID-19 pandemic, current PrEP patients will be contacted by a METRO navigator for scheduling. If you’re interested in setting an TelePrEP appointment or learning more about PrEP, contact 



Friday, March 20 6:07pm

METRO’s Behavioral Health team recommends these resources to clients, patients and the general public for supporting mental health and wellness during the COVID-19 pandemic:

Coping with Stress During an Infectious Disease Outbreak
Taking Care of Yourself During Social Distancing
Psychological Effects of Quarantine
American Psychological Association: A quick read
Talking with Children about COVID-19
Chronic Health and Older Adults Guide
Seniors Resources


Thursday, March 19 11:47am

To continue to meet the needs of patients while maintaining the highest level of safety for both patients and providers, Metro Inclusive Health is pleased to introduce Telehealth services.  There will be NO ADDITIONAL cost for this service. 

Medicare, Medicaid and a majority of insurances are now covering Telehealth services due to the COVID-19 pandemic and some are also waiving copay requirements. 

For PrEP, new and existing patients may schedule a Telehealth visit by contacting a PrEP Navigator at 727-321-3854 option 3.

Established patients for Primary Care, HRT, Psychiatric Medication Management and/or Counseling may also make an appointment by calling our Scheduling Department at 727-321-3854 ext. 1575

Learn more about Telehealth services from METRO


Wednesday, March 18 4:12pm

Effective immediately, all LGBTQ+ programs and groups will be held at their usually scheduled dates and times, virtually, via Zoom. The only LGBTQ+ programs currently on hold are SAGE Playing Cards & Yoga. Those wishing to attend or learn more about these virtual LGBTQ+ programs are encouraged to email for more information. Stay tuned to this page for full schedule coming soon.


Three METRO staff members stand in front of the St. Pete Health Center entrance to screen visitors.


Tuesday, March 17 11:43am

Curbside Check-in to be implemented TODAY for ALL health center visits. Out of an abundance of caution, curbside check-in will be implemented for all patient entering METRO Health Centers. Screening staff will be located at the entrance of each location to greet you.


Monday, March 16 5:37PM

Advanced Precautions in Place
We instituted the highest level of infection prevention including an enhanced clean space policy alongside social distancing guidance in our health centers, groups and programs. This includes sanitizing every public space and point of contact several times a day, before and after each activity or medical visit. Additionally, seating areas have been positioned with extra distance between chairs.

Curbside Check-In
We have taken an “abundance of precaution” approach to screening every individual entering our health centers, including a curbside check in process. Those same precautions are ensuring medical staff and providers remain healthy and able to deliver healthcare to every patient that needs it.

If you are a patient of METRO experiencing two or more of these symptoms (Fever of 100.4 or higher, Dry Cough, Shortness of Breath, Body Aches), call our scheduling team immediately at 727-321-3854 ext. 1575 to receive a phone assessment so that we may provide you with the most comprehensive service.

Prescriptions by Mail
Those that have their prescriptions with a METRO partner pharmacy may, in most cases, opt for delivery by mail. Call one of these pharmacies today to arrange for this service.

Ready to Go Virtual
METRO’s LGBTQ+ social programming is essential to our community, including youth and seniors. We are prepared to employ social media and online presentation services to deliver programming pre-designed for virtual settings. Virtual tools and Telehealth will also assist in the delivery of behavioral health and medical treatment services.

Stay in the Know and A Few Reminders
Please stay tuned to Metro Inclusive Health on Facebook, Instagram or this page to learn about any changes in programs, services or event locations and scheduling.

We would also like to remind you that misinformation about public health issues can be dangerous. Please stay tuned to reputable media or State and Federal sources for the most up-to-date information:

Centers for Disease Control and Prevention
Florida Department of Health

  • Wash your Hands! It is important to wash for at least 20 seconds. Sanitizer, with at least 60% alcohol base, will do when you don’t have access to a sink and soap. It is especially important that you wash your hands before eating, and after blowing your nose, coughing, or sneezing.
  • Remember to cover your mouth when you cough with your elbow, and don’t touch your face, eyes, or mouth (even at home).
  • We like to give out hugs, but now is the time for alternative greetings such as an elbow bump.
  • Stay home if you feel sick and contact your medical provider regarding your care.

All Metro Inclusive Health practices are informed by guidance from the US Centers for Disease Control and Prevention, the World Health Organization, and local government and public health agencies.

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