She, he or they: Tampa Bay bars train to better serve LGBTQ customers

Workplace classes about navigating pronouns, gender identity and sexual orientation are getting more popular in the local customer service scene.

Cole Foust [of Metro Inclusive Health] stood in front of a sleepy group of servers and bartenders, starting off the day’s class with a simple assertion during his introduction: “I go by he/him.”

“Has anyone heard the buzz around pronouns?” he asked.

A few seated at the tables at MacDinton’s Irish Pub nodded or quietly said “yes.”

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