Search
Close this search box.

Your Patient Experience at Metro Inclusive Health

Home | Health | Your Patient Experience

Metro Inclusive Health offers unique patient experience with over 100 health, wellness, and pharmacy services across nine state-of-the-art centers in the Tampa Bay area. Whether you visit us in person or through TeleHealth, we make your healthcare journey, seamless.

Our Approach

Provider speaks to an African American/Black woman with a medical mask in an exam room.

A Holistic Approach to Healthcare in Tampa Bay

At Metro Inclusive Health, we believe in providing holistic, personalized care across Tampa Bay in a welcoming environment where your healthcare needs are fully addressed, and your concerns are always heard.

With over 100 health and wellness programs, we are the go-to provider for your family’s diverse healthcare needs in Tampa Bay. From primary care to specialized services like HIV care and treatment, we combine all your healthcare needs under one roof to ensure convenience and seamless care.

Convenient Care, Wherever You Are

Metro Inclusive Health provides the flexibility of visiting your healthcare provider from virtually anywhere, whether it’s through TeleHealth or in person. Our patient portal and app allow you to stay connected with your providers, ensuring your health needs are always met—no matter where you are.

A person with long blue-green hair smiles at her phone during a telehealth appointment
METRO Pharmacy Services

On-Site Labs & Pharmacy Services

At Metro Inclusive Health, we provide convenient on-site labs and pharmacy with free, discrete delivery. Why wait or make multiple trips when you can get everything done in one place?

Metro Inclusive Pharmacy offers free medication delivery straight to your door. Additionally, our North St. Pete and Seminole Heights health centers provide same-day STI testing, ensuring quick and confidential results.

Health Equity

For over 30 years, Metro Inclusive Health has proudly served the diverse community of Tampa Bay, working to promote health equity and eliminate barriers to care. As one of the early responders to the HIV epidemic in Tampa Bay, we have been at the forefront of addressing health and wellness disparities.

Metro Inclusive Health provides 100+ programs and services that support the overall health and wellness of our Tampa Bay community.

Copay It Forward™ Program

The Copay It Forward™ program at Metro Inclusive Health turns your regular pharmacy copayments into healthcare assistance for uninsured patients. As a non-profit healthcare provider, we reinvest in our community by offering top-quality, holistic care to those in need. By choosing Metro Inclusive Pharmacy or one of our official partner pharmacies, your copay helps fund essential services for individuals who may not otherwise have access to healthcare.

How Copay It Forward Works:

It’s simple! If you have health insurance, you can participate in the Copay It Forward program by filling your prescriptions at Metro Inclusive Pharmacy or any official partner pharmacy. Your copay will directly support uninsured patients, making a significant difference in their healthcare access.

$769,244

In 2024, the Copay It Forward program provided over $769,244 in healthcare assistance to uninsured patients. This innovative approach helps ensure that everyone in our community receives the care they deserve, regardless of their ability to pay.

Accepted Health Insurances at Metro Inclusive Health

Each patient’s insurance plan and coverage options may vary. To ensure your insurance plan is accepted for our services and specific providers, please contact our Health Center directly at 727-321-3854. Our team is here to help you confirm your coverage and answer any questions.

Medical Care

Behavioral Health

Psychiatric Services

Sliding Fee Discount Program

At Metro Inclusive Health, we believe that quality healthcare should be accessible to everyone. To help make your care affordable, we offer a Sliding Fee Discount Program for all eligible patients including those who are un/underinsured or insured. The Sliding Fee Discount Program is based on federal poverty level income eligibility, household size and income.   

Proof of income is required at the time of application for the Sliding Fee Discount Program. These are some of the acceptable proofs of income:

  • Paychecks from the last 30 days
  • Current month’s employer statement of income
  • Proof of self-employment for the 30 days
  • Child support documents
  • Bank Statements from last 30 days
  • Social Security Administration award letters
  • W-2 or current tax returns

Contact us to apply or learn more about the Sliding Fee Discount Program.

For Current Patients

Patient Portal

At Metro Inclusive Health, we provide our current patients with convenient access to their healthcare information through our patient portal. You can log in to manage appointments, view medical records, and access TeleHealth services.

To access your Metro Inclusive Health patient portal, simply log in here. If you need assistance, feel free to contact us at 727-321-3854.

Setting Up Your Portal & TeleHealth Instructions:

Medical Records Request

Patients may request their medical records through Chart Request.

Patient Intake Forms at Metro Inclusive Health

At Metro Inclusive Health, we offer various intake and consent forms to streamline your visit. Please complete the necessary forms prior to your appointment to ensure a smooth and efficient experience.

Other

Good Faith Estimate Disclaimer and Billing Updates: Please note that effective 2/1/2023, there may be changes to Metro Inclusive Health’s charges. For more details, contact our billing team. We also provide a Good Faith Estimate Disclaimer for all services, ensuring transparency in our pricing.

Find a Healthcare Provider Near You

At Metro Inclusive Health, we’re proud to offer inclusive healthcare services across the Tampa Bay area. With multiple locations in St. Pete, Tampa, Brandon, Clearwater, and New Port Richey, our experienced providers are dedicated to delivering personalized care for everyone in the community.

Whether you need primary care, behavioral health services, or HIV prevention and care, our providers are ready to help. Each of our health centers is committed to making quality healthcare accessible to all.

To meet with one of our healthcare providers, simply schedule an appointment online or call us today. Let us help you find the right provider and ensure that your healthcare needs are met.